At free 100, your personal data is handled with care and full transparency. This Privacy Policy explains what information we collect, why we collect it, how it is used, and what rights you have as a player in the Philippines. By using the free 100 platform, you agree to the practices described here.
Last updated: January 2025. Applies to all players accessing free 100 from the Philippines.
When you register an account with free 100, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details and transaction history, which are necessary to process deposits and withdrawals in Philippine pesos. During your sessions on the platform, we automatically collect technical data including your IP address, device type, browser version, and usage patterns to help us maintain platform security and improve your experience. Identity verification documents — such as a government-issued ID — may be requested to comply with Philippine regulatory requirements and to protect your account from unauthorised access. We only collect information that is genuinely necessary for the operation of your account and the delivery of our services.
The personal data we collect is used primarily to operate and manage your free 100 account, process your transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — information about promotions available on the Promotion page. Technical and usage data helps us detect suspicious activity, prevent fraud, and ensure the platform remains secure and stable for all players in the Philippines. We are also required by law to use your data for identity verification, anti-money laundering checks, and regulatory reporting to the relevant Philippine authorities. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
free 100 does not sell your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory bodies, law enforcement agencies, or courts of competent jurisdiction. If free 100 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. All third parties who handle your data on our behalf are required to maintain appropriate security standards consistent with this Privacy Policy.
free 100 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure socket layer (SSL) technology, ensuring that your login credentials, payment details, and personal information remain protected in transit. Access to your personal data within our organisation is strictly limited to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data we hold. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws and within the timeframes required by regulation.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, as required by anti-money laundering regulations applicable in the Philippines. Where data is no longer required for any legal, regulatory, or operational purpose, we securely delete or anonymise it so that it can no longer be linked back to you. You may request the deletion of your personal data at any time, subject to our legal obligations to retain certain records — our support team will advise you on what can and cannot be deleted at the time of your request. We do not retain data in identifiable form for longer than is strictly necessary, and we review our retention practices regularly to ensure they remain appropriate.
As a player based in the Philippines, you have a number of rights in relation to the personal data that free 100 holds about you. You have the right to request access to your personal data, to receive a copy of it in a commonly used format, and to request corrections if any information we hold is inaccurate or out of date. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests where you feel your individual situation warrants it. If you have provided consent for a specific type of processing — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team and we will respond to your request promptly and in accordance with applicable Philippine data protection law.
free 100 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to function — for example, to keep you logged in during your session — and cannot be disabled without affecting your ability to use the service. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall experience for users in the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites.
free 100 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws and regulations in the Philippines. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through the platform or by email. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have questions about any changes or about this policy in general, please visit our FAQ page or contact our support team directly.
Common questions from Philippine players about how free 100 handles personal data.
Our support team is ready to help Philippine players with any privacy-related concerns. You can also check the FAQ for quick answers, or head to your account to review your settings.